The importance of quality face time and how to develop it

“The Queen of the Business Lunch” – There is Only One!

I hosted more than 3,000 client lunches during my years in advertising sales - though I'm quite sure that is a conservative estimate. My guess today would lean more toward 4,000. During that time, I saw my sales increase by more than 2,000%! That told me that I was doing SOMETHING right. I was compelled to share my tips and techniques with the world ... and so I wrote "The Art of the Business Lunch."

Business Lunch Tips Come to Life!

I'm off to another FABULOUS business lunch and I want YOU to come along for the ride! Here are some super tips and techniques for building PRODUCTIVE relationships over a meal (or coffee! Breakfast is the new lunch!) There is no better way to create quality FACE TIME than by sharing a meal with clients and associates! Share a Meal & Close the Deal!

Robin Jay LOVES Southwest Airlines: A Customer Service Story

I speak on building relationships, making people feel special, and the entire customer service experience...and SWA gets it RIGHT!

The “REAL” Reason a Marketing Plan Fails

I had a business lunch this past week with my friend, Phil Robertson (Phil@PJRobertson.com), who is an incredible marketing consultant. I always learn SO MUCH at a business lunch – especially when I’m talking to an expert in their field!

Phil and I were talking about a recent casino promotion. As a marketing expert, Phil could […]

Client Lunch as a Christmas Present?

What do you get the person who has everything? My recommendation is to take them to lunch or dinner. The best part of that, (though it is a wee bit selfish), is that you get to enjoy your friends or clients and a great meal, all in the name of Season's Greetings!

Build Better Business Relationships to Reach 2010 Goals!

"Picture everyone with M.M.F.S. on their forehead.... it stands for: Make Me Feel Special." Think about how different your day would be if you did that with everyone you meet today! You would start to feel a positive energy coming back to you.