Being “The Queen of the Business Lunch”
Posted by Robin Jay on August 4, 2010 · Leave a Comment
I often get asked about my nickname, “The Queen of the Business Lunch.” It’s been years since I wrote the award-winning book “The Art of the Business Lunch: Building Relationships Between 12 and 2″ and even longer since I earned my nickname. I thought since I just got a new logo, I would take this opportunity to share some of my business lunch tips and business relationship expertise.
First, the nickname. It came about as a combination of many things. The nature of my business was such that I merely needed to stay in touch with many of my clients. Once I sold them, they were sold, so I didn’t need to do any more convincing. By the nature of my work, all I could do was take them out to lunch, build my relationships, keep them up-to-date on what was going on with my business and our industry, their industry, and so on. What better way to do this than over lunch?
I took great care of my clients, and since I had so many of them, I would book lunches weeks in advance. This of course meant that I, too, was booked weeks out. Friends in the business would call me to book lunch. “How about next Tuesday.” “Can’t…I’m booked already.” You can imagine how long it would take to find a “free” day!
It wasn’t unusual for me to be booked as much as three or four weeks out. And THAT is when the name calling started. My peers would tease me and say, “You don’t really work … You are just the Queen of the Business Lunch!” I took great offense at this, at first! I worked VERY hard. It’s never easy to make something LOOK easy. Of course my friend were just teasing. They knew how much business I was booking and that it didn’t happen by itself.
That is why I wrote “The Art of the Business Lunch.” I had hosted more than 3,000 client lunches (do that math – at a conservative 4x a week (considering business breakfasts, mixers, and lunches combined), times 52 weeks a year, times 18 years…) and I saw my sales increase by more than 2,000%! I knew I was on to something. I wanted to share my Business Relationship Expertise with business professionals everywhere.
Here are some quick tips:
- Always make a reservation.
- Don’t skip lunch; if you’re crunched for time, meet your clients for breakfast! You’ll save money, too.
- Prepare for casual conversation. Avoid awkward silence by knowing a little about a lot.
- Choose a restaurant with a great menu, lots of selections, and a medium price – unless it’s a special occasion.
- If you can wait, don’t bring up the subject of business until AFTER everyone has eaten. We tend to be more receptive to new ideas on a full stomach.
For more tips, click the RSS link to subscribe to my blog, or click the products menu button at www.RobinJay.com or Amazon.com to order “The Art of the Business Lunch.” Remember – how you behave while at a business lunch can MAKE or BREAK a deal! Don’t risk it – stack the deck in your favor by being prepared.
WHY is the Business Lunch SO IMPORTANT? Watch this quick video to discover the answer….
Filed under All Blog Categories, Art of the Business Lunch, Building Relationships, Client Lunch, Networking · Tagged with Award-winning author, Building Business Relationships, Building Relationships, Business Lunch, Business Relationship Expert, business relationships, Client Lunch, Coffee Meeting, Expert Speaker, Las Vegas, Meeting Planners. Business Relationship Speaker, Motivational Speaker, Networking, Robin Jay, RobinJay.com, The Art of the Business Lunch, The Queen of the Business Lunch
Business Lunch Tips Come to Life!
Posted by Robin Jay on May 14, 2010 · Leave a Comment
Fasten your seat belts and hang on! I’m off to another FABULOUS business lunch and I want YOU to come along for the ride! Here are some super tips and techniques for building PRODUCTIVE relationships over a meal (or coffee; breakfast is the new lunch!) There is no better way to create quality FACE TIME than by sharing a meal with clients and associates! Share a Meal & Close the Deal! You’re about to discover how I earned my nickname as “The Queen of the Business Lunch”!
Special thanks to Solveig Thorsrud-Allen and The FIRM Public Relations for inviting me to share my expertise. The tips I reveal in this video will help you to make the most of mealtimes! Enjoy this outstanding video from The FIRM Public Relations.
Filed under All Blog Categories, Art of the Business Lunch, B Face 2 Face 4 Success, Breakfast, Building Relationships, Client Lunch, Networking · Tagged with Amazon, Amazon.com, Award-winning author, Barnes & Noble, Breakfast meeting, Building Business Relationships, Building Relationships, Business Lunch, Business Relationship, Business Relationship Expert, business relationships, Client Lunch, Coffee Meeting, Conversation piece, Customer Service Speaker, Expert Speaker, Face to Face, Increase sales, Las Vegas Convention Services Association, marketing, Meeting Planner, Meeting Planners. Business Relationship Speaker, Motivational Speaker, Networking, Networking Breakfast, Power Lunch, Professional Speaker, Robin Jay, RobinJay.com, Sales techniques
What to Order at a Business Lunch
Posted by Robin Jay on April 30, 2010 · Leave a Comment
I really don’t eat HALF of what I’d like to! I could eat molten lava chocolate cake with vanilla bean ice cream after EVERY meal…even breakfast. On those rare occasions when I’m out and the ice cream is real, I can’t believe how delicious and creamy it is. Maybe that’s because the only ice cream I keep in my house is either low-fat or sugar free; no wonder “real” ice cream tastes amazing!
When I’m speaking about how I have hosted more than 3,000 client lunches, I often hear, “How come you don’t weigh 300 pounds?!” As you can see in my interview with MSNBC-TV, I told Chris Jansen that while I was taking clients out to eat several times a week, I had FOUR gym memberships all over town and I worked out A LOT! But what I didn’t get to mention was that I also ordered smart food and I ate my biggest meals during my BUSINESS LUNCHES.
There are so many reasons for ordering a more healthy lunchtime meal – to watch your weight and eat healthy, to have food that is easy to eat (it’s a LOT easier to get small bites of a piece of fish in your mouth than it is to down ribs or an over-sized burger!), and to focus more on the meeting that the eating. But there is another reason why you might want to order salads, fish, or lean meat – especially when out with clients.
Eating smart makes you sharp. Sure, you’ll look successful….but you’ll also be able to THINK like a winner. I spoke with one of my coaching clients today. She sounded tired, worn out, beaten up, frustrated, and down. She was angry at certain things going on in her life and was having trouble remaining optimistic.
About an hour into our session, I realized she had not been eating right. She’s had a kidney transplant and is on more meds than the average person. If she doesn’t eat, the meds mess up her stomach. If there isn’t healthy food prepared, easy to prepare, or ready to eat, she’ll eat what she can. Sound familiar? Of course it does…we ALL do that!
My client has an extra challenge, though. She is blind. She can’t just jump in her car and run to the store or Whole Foods to pick up a healthy meal or snack! A few bus transfers and an hour later, she MAY find something decent to eat.
It’s funny…she came to me to help her with her speaking and writing career. She is getting her Masters in Interactive Design so she can help other people by developing user-friendly software or by designing buildings for optimal accessibility. I am not a nutritionist. But if this woman is not able to think clearly or function, then before I can help her to write or speak professionally, we have to put some of the best fuel in her tank….(her THINK TANK!)
Failing to eat healthy food is a lot like trying to run a car on corn syrup instead of gasoline. Sure, it might get down the road a bit before it conks out, but it will eventually kill the engine. Cars need fresh oil, gasoline, spark plugs (ENERGY) and healthy tires. Why can’t we view our bodies the same way? Let’s put the right fuel in so we can perform at our best! A business lunch is no exception – eat smart to stay sharp!
Filed under All Blog Categories, Art of the Business Lunch, Client Lunch, Coaching · Tagged with Amazon, Amazon.com, Award-winning author, Breakfast meeting, Building Business Relationships, Building Relationships, Business Lunch, Business Relationship Expert, business relationships, Client Lunch, Coffee Meeting, Expert Speaker, Increase sales, Las Vegas, Meeting Planner, Meeting Planners. Business Relationship Speaker, Motivational Speaker, Networking, Power Lunch, Robin Jay, Sales techniques, Speakers on Success
Client Lunch? Happy Hour? Try My Favz!
Posted by Robin Jay on March 7, 2010 · Leave a Comment
I haven’t written a dining review in a while and I’m well overdue – since it seems I’ve been out socializing…drinking and eating a LOT lately…for business AND with friends! When I’m out and about and just loving a place, I want to share it with my readers. I have a few places in Las Vegas that I absolutely adore. They are consistent, the service is outstanding, and they are perfect for what I want at the time.
Whether I’m meeting a client for happy hour, taking clients or friends to a business lunch, or just building relationships, having a list of the best restaurants in Las Vegas handy makes scheduling networking and socializing events much easier.
I had dinner recenly with Mitchell Davis, owner of ExpertClick.com and the Yearbook of Experts. I use Expert Click to send press releases. Mitchell was visiting Las Vegas for the Consumer Electronics Show and was staying at the Rio. He suggested we have dinner at Gaylord’s Indian Restaurant. When I saw a list of specialty drinks that featured a cardamom martini, a black raspberry martini, and an elder fizz, I couldn’t resist. I love Indian food and especially the exotic flavor of cardamom.
I ordered a cardamom martini, which was masterfully blended by Jozef. Jozef is an artist; he keeps fresh ginger and cucumber, cardamom pods which he grinds up on the spot, fresh nutmeg…and many more special ingredients lined up at the back of the bar.
For weeks, I thought about that delicious martini. I craved another one and talked about it so much that within a few weeks, my friends and I were at the small (REALLY small – just six seats!) bar, ready to see if it was as amazing as I remembered.
Phil Robertson, president of Common Sense Consulting, and Mike McGettigan from Langan had grown tired of hearing me boast about this heavenly cocktail. They soon concurred, however; this martini is heaven on a stem. Jozef went all out and – knowing he had some aficionados – created several amazing drinks for us.
With his incredible array of fresh ingredients, Jozef was ready to make whatever we wanted. He put some “secret” ingredients into our first martini; watching him work was better than watching a television cooking show! He took extra care and worked hard, and finally presented us with the much anticipated blends.
We drank them slowly, savoring their fresh, unique flavors and some lively conversation. I can’t recommend this little treasure enough – but make sure you go when Jozef is working. The food at Gaylord’s is the best Indian food in Las Vegas, but why not go when you can have a cardamom martini, too?!
Another consistent, delicious getaway is Grape Vegas at Town Square. It’s a fun, cozy spot with a great happy hour. Their wine list is impressive. General Manager Jennifer Gaydeski and Manager Kevin Mahony each stopped by to make sure everything was wonderful…and it was.
One of the aspects I really like about Grape is that it’s a kid-free zone, which is as it should be. Even though the space can get noisy – especially during a Friday night happy hour – it’s nice to know that it’s adults only. Kids, BTW, are allowed on the patio. The restaurant displays the somewhat exotic artwork of Las Vegas artist A.D. Cook on the walls, and it is not necessarily anything you’d want to explain to a child. It’s subtle and beautiful, but naked breasts abound.
I recommend you sample their menu of treats while you enjoy your happy hour. One of my favorites is a flatbread with fig, prosciutto, and brie – outstanding! And Grape also has some great hummus and sliders – always yummy. I think, however, charging 50 cents for sauce for the sliders seems silly; I’d like to see the management change that. I’d rather pay 50 cents more and have the sauce come with – agree? It’s like paying $50 for a prix fixe dinner, roquefort dressing, 50 cents extra!
Bottom line? I wish we had more fab places like these two gems in my neighborhood of Henderson. So far, my favorite place in Henderson is my own kitchen! Enjoying your own home, cooking, and atmosphere makes finding a great venue out that much harder. But, wherever you go, don’t forget the most important ingredient: Great FRIENDS and stimulating conversation!
Filed under Dining Reviews · Tagged with Amazon, Amazon.com, Award-winning author, Breakfast meeting, Building Business Relationships, Building Relationships, Business Lunch, Business Relationship, Business Relationship Expert, Client Lunch, Coffee Meeting, Conversation piece, Expert Speaker, Face to Face, HAPPY HOUR, Las Vegas, LAS VEGAS DINING REVIEWS, LAS VEGAS HAPPY HOUR, LAS VEGAS RESTAURANT REVIEWS, Meeting Planners. Business Relationship Speaker, Motivational Speaker, Networking, Networking Speaker, Power Lunch, Robin Jay, RobinJay.com, TOWN SQUARE, WHERE TO GO IN LAS VEGAS
Robin Jay LOVES Southwest Airlines: A Customer Service Story
Posted by Robin Jay on February 18, 2010 · Leave a Comment
If you’ve ever heard me speak, then you know that my favorite airline is Southwest (SWA). WHY? Because they offer the BEST Customer Service EVER! I speak on building relationships, making people feel special, and the entire customer service experience…and SWA gets it RIGHT!
Sure, a business lunch is great for accomplishing those goals, but we’re not always able to have lunch with clients. Sometimes, it’s the every day experiences that help to define your level of Customer Service.
I recently flew FIRST CLASS on another airline – only because I wanted a red-eye to Ohio. The much-aligned “Cattle Call” of Southwest (which I think is one of the most excellent, well-organized plans for boarding…in fact, many other airlines now copy SWA’s “line-up by number” plan), and subsequent in-flight service I’ve experienced with SWA has been consistently better than the so-called “First Class” service of this other airline!
But I particularly enjoy sharing a memorable experience I had on an SWA flight from LA to Las Vegas – after a VERY long day. I got up around 4AM to speak on The Art of the Business Lunch & Networking at a luncheon in Southern California. I flew in for the day….and by the time my presentation was over and I was at LAX, I just wanted to get home. Watch my video to see why I LOVE SWA!
Filed under All Blog Categories, Art of the Business Lunch, B Face 2 Face 4 Success, Building Relationships, Client Lunch, Networking · Tagged with Amazon, Amazon.com, Award-winning author, Barnes & Noble, Building Business Relationships, Business Lunch, Business Relationship, Client Lunch, Customer Service Speaker, Expert Speaker, Face to Face, Increase sales, Las Vegas, Marketing Your Book, Meeting Planner, Motivational Speaker, Networking Speaker, Professional Speaker, Public Speaker, Robin Jay Author, Speakers Bureau, www.LVCSB.com, www.RobinJay.com
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