I really don’t eat HALF of what I’d like to! I could eat molten lava chocolate cake with vanilla bean ice cream after EVERY meal…even breakfast. On those rare occasions when I’m out and the ice cream is real, I can’t believe how delicious and creamy it is. Maybe that’s because the only ice cream I keep in my house is either low-fat or sugar free; no wonder “real” ice cream tastes amazing!
When I’m speaking about how I have hosted more than 3,000 client lunches, I often hear, “How come you don’t weigh 300 pounds?!” As you can see in my interview with MSNBC-TV, I told Chris Jansen that while I was taking clients out to eat several times a week, I had FOUR gym memberships all over town and I worked out A LOT! But what I didn’t get to mention was that I also ordered smart food and I ate my biggest meals during my BUSINESS LUNCHES.
There are so many reasons for ordering a more healthy lunchtime meal – to watch your weight and eat healthy, to have food that is easy to eat (it’s a LOT easier to get small bites of a piece of fish in your mouth than it is to down ribs or an over-sized burger!), and to focus more on the meeting that the eating. But there is another reason why you might want to order salads, fish, or lean meat – especially when out with clients.
Eating smart makes you sharp. Sure, you’ll look successful….but you’ll also be able to THINK like a winner. I spoke with one of my coaching clients today. She sounded tired, worn out, beaten up, frustrated, and down. She was angry at certain things going on in her life and was having trouble remaining optimistic.
About an hour into our session, I realized she had not been eating right. She’s had a kidney transplant and is on more meds than the average person. If she doesn’t eat, the meds mess up her stomach. If there isn’t healthy food prepared, easy to prepare, or ready to eat, she’ll eat what she can. Sound familiar? Of course it does…we ALL do that!
My client has an extra challenge, though. She is blind. She can’t just jump in her car and run to the store or Whole Foods to pick up a healthy meal or snack! A few bus transfers and an hour later, she MAY find something decent to eat.
It’s funny…she came to me to help her with her speaking and writing career. She is getting her Masters in Interactive Design so she can help other people by developing user-friendly software or by designing buildings for optimal accessibility. I am not a nutritionist. But if this woman is not able to think clearly or function, then before I can help her to write or speak professionally, we have to put some of the best fuel in her tank….(her THINK TANK!)
Failing to eat healthy food is a lot like trying to run a car on corn syrup instead of gasoline. Sure, it might get down the road a bit before it conks out, but it will eventually kill the engine. Cars need fresh oil, gasoline, spark plugs (ENERGY) and healthy tires. Why can’t we view our bodies the same way? Let’s put the right fuel in so we can perform at our best! A business lunch is no exception – eat smart to stay sharp!
I haven’t written a dining review in a while and I’m well overdue – since it seems I’ve been out socializing…drinking and eating a LOT lately…for business AND with friends! When I’m out and about and just loving a place, I want to share it with my readers. I have a few places in Las Vegas that I absolutely adore. They are consistent, the service is outstanding, and they are perfect for what I want at the time.
Whether I’m meeting a client for happy hour, taking clients or friends to a business lunch, or just building relationships, having a list of the best restaurants in Las Vegas handy makes scheduling networking and socializing events much easier.
I had dinner recenly with Mitchell Davis, owner of ExpertClick.com and the Yearbook of Experts. I use Expert Click to send press releases. Mitchell was visiting Las Vegas for the Consumer Electronics Show and was staying at the Rio. He suggested we have dinner at Gaylord’s Indian Restaurant. When I saw a list of specialty drinks that featured a cardamom martini, a black raspberry martini, and an elder fizz, I couldn’t resist. I love Indian food and especially the exotic flavor of cardamom.
I ordered a cardamom martini, which was masterfully blended by Jozef. Jozef is an artist; he keeps fresh ginger and cucumber, cardamom pods which he grinds up on the spot, fresh nutmeg…and many more special ingredients lined up at the back of the bar.
Gaylord's @ The Rio Hotel & Casino in Las Vegas
For weeks, I thought about that delicious martini. I craved another one and talked about it so much that within a few weeks, my friends and I were at the small (REALLY small – just six seats!) bar, ready to see if it was as amazing as I remembered.
Phil Robertson, president of Common Sense Consulting, and Mike McGettigan from Langan had grown tired of hearing me boast about this heavenly cocktail. They soon concurred, however; this martini is heaven on a stem. Jozef went all out and – knowing he had some aficionados – created several amazing drinks for us.
With his incredible array of fresh ingredients, Jozef was ready to make whatever we wanted. He put some “secret” ingredients into our first martini; watching him work was better than watching a television cooking show! He took extra care and worked hard, and finally presented us with the much anticipated blends.
We drank them slowly, savoring their fresh, unique flavors and some lively conversation. I can’t recommend this little treasure enough – but make sure you go when Jozef is working. The food at Gaylord’s is the best Indian food in Las Vegas, but why not go when you can have a cardamom martini, too?!
Another consistent, delicious getaway is Grape Vegas at Town Square. It’s a fun, cozy spot with a great happy hour. Their wine list is impressive. General Manager Jennifer Gaydeski and Manager Kevin Mahony each stopped by to make sure everything was wonderful…and it was.
One of the aspects I really like about Grape is that it’s a kid-free zone, which is as it should be. Even though the space can get noisy – especially during a Friday night happy hour – it’s nice to know that it’s adults only. Kids, BTW, are allowed on the patio. The restaurant displays the somewhat exotic artwork of Las Vegas artist A.D. Cook on the walls, and it is not necessarily anything you’d want to explain to a child. It’s subtle and beautiful, but naked breasts abound.
I recommend you sample their menu of treats while you enjoy your happy hour. One of my favorites is a flatbread with fig, prosciutto, and brie – outstanding! And Grape also has some great hummus and sliders – always yummy. I think, however, charging 50 cents for sauce for the sliders seems silly; I’d like to see the management change that. I’d rather pay 50 cents more and have the sauce come with – agree? It’s like paying $50 for a prix fixe dinner, roquefort dressing, 50 cents extra!
Bottom line? I wish we had more fab places like these two gems in my neighborhood of Henderson. So far, my favorite place in Henderson is my own kitchen! Enjoying your own home, cooking, and atmosphere makes finding a great venue out that much harder. But, wherever you go, don’t forget the most important ingredient: Great FRIENDS and stimulating conversation!
If you’ve ever heard me speak, then you know that my favorite airline is Southwest (SWA). WHY? Because they offer the BEST Customer Service EVER! I speak on building relationships, making people feel special, and the entire customer service experience…and SWA gets it RIGHT!
Sure, a business lunch is great for accomplishing those goals, but we’re not always able to have lunch with clients. Sometimes, it’s the every day experiences that help to define your level of Customer Service.
I recently flew FIRST CLASS on another airline – only because I wanted a red-eye to Ohio. The much-aligned “Cattle Call” of Southwest (which I think is one of the most excellent, well-organized plans for boarding…in fact, many other airlines now copy SWA’s “line-up by number” plan), and subsequent in-flight service I’ve experienced with SWA has been consistently better than the so-called “First Class” service of this other airline!
But I particularly enjoy sharing a memorable experience I had on an SWA flight from LA to Las Vegas – after a VERY long day. I got up around 4AM to speak on The Art of the Business Lunch & Networking at a luncheon in Southern California. I flew in for the day….and by the time my presentation was over and I was at LAX, I just wanted to get home. Watch my video to see why I LOVE SWA!
Motivational Speakers and experts in Personal Development have come together once again in The Power of the Platform, an anthology from the Las Vegas Convention Speakers Bureau that features messages of motivation and inspiration from some of the world’s most outstanding speakers. I’m delighted to be a part of this book.
The first book, subtitled Speakers on Success, was a tremendous hit. I wrote the introduction for that edition. The book features chapters from such notable experts in the field of personal development as Jack Canfield, Brian Tracy, and Les Brown.
The latest book in the series, Speakers on Purpose, features returning self-help gurus Canfield, Brown, and Tracy, along with relationship expert Keith Ferrazzi and The Secret’s Marci Shimoff as well as many other speakers with important messages that offer hope during these challenging times.
Being a part of these anthologies has taken much of my time this past year. I have begun work on the next edition, Speakers on Life. This book will bring answers and inspiration to all who are fortunate enough to read it. The books are also available in e-book format and the audio books are currently in production.
As “The Queen of the Business Lunch,” my area of expertise lies in building significant, productive business relationships. Speakers on Purpose offered me my first opportunity to share my newest keynote message, “B Face 2 Face 4 Success.” The chapter in the anthology touches on the importance of the business lunch (OF COURSE!) but it takes relationship building a few steps further.
How can you build a relationship when lunch is not an option, as when your client lives on the other side of the country? And what about all this social media? Are you TWEETING your lunch hour away, eating solo?
I wanted to use my chapter in Speakers on Purpose to help business professionals get a grip on their client relationships. It’s a fabulous book that offers insights, tips, techniques, and inspirational stories from speakers as far away as Bangkok and Singapore! If you want a copy, just let me know. I’ll throw in FOR FREE an e-book edition for every paperback sold now through Christmas. I want you to have your best year EVER!
Sales Guru Jeffrey Gitomer has finally started Tweeting. So, what’s he tweeting about? Sales, of course! How to ask the right questions, what it takes to succeed, why people fail, and everything else salespeople should know to become phenomenal at selling. Jeffrey should know. He wrote the book. Okay…he’s written MANY books on sales. What is MY favorite tweet of his? That’s easy…
“The two BEST places for a sales appointment: Breakfast and lunch. Relaxed atmosphere and no interruptions.”
Thank you, Jeffrey, for stating the obvious that so many people in sales still tend to overlook. Jeffrey wrote a blurb for me when I launched The Art of the Business Lunch, and my publisher put a PART of it on the back cover. The part they left out was my favorite: “Robin Jay’s book is the recipe for Lean Cuisine and Fat Checks! Buy it, read it, and act on it!”
Jeffrey Gitomer, Sales Expert
Ya gotta love Jeffrey’s no-nonsense approach! My publisher chose the more conservative part of his testimonial: “The Art of the Business Lunch is pivotal to the science of selling. I have maintained for years that LUNCH is the best place to build a relationship and make a sale. Buy it, read it, and act on it.” I couldn’t have said it better myself, Jeffrey, but thank you again.
If you are not taking your clients out to lunch, you are missing out on the VERY BEST opportunity to build relationships and close sales. Jeffrey says when you build the right relationships, people will come TO YOU when they need something. It’s so true. Did you know that client lunches are such an EFFECTIVE SALES TECHNIQUE that they are practically ILLEGAL in ALL 50 STATES!?!? If you don’t believe me, just leave a comment and I’ll explain. Most successful sales people know EXACTLY what I’m talking about!
Last week I spoke at the National Association of Women MBAs conference in Anaheim, California. I delivered two presentations – one was on my signature topic, The Art of the Business Lunch: Building Relationships Between 12 and 2, and the other was called Speak & Write Like a Pro.
Lisa Waters was in my session and offered this testimonial. She was there with Rachel Magario, who I’m delighted to have as a new coaching client! Lisa and Rachel were just two of the impressive group of attendees! My faith in our future is boosted whenever I present to such intelligent, ambitious, and friendly audiences. Thanks to EVERYONE who was there. This event was incredibly well organized, thanks to the tireless effort of Delma Esparza.
In The Art of the Business Lunch, I shared my secrets and tips for building productive business relationships by introducing a social aspect. Breaking bread brings dough! What about when a job interview takes place over a business lunch? Why would an employer want to meet with you in a social setting? I had the answers and the women ate them up! I shared the importance of creating quality face time and helped the women to become Business Relationship Experts!
In my session on Speak & Write Like a Pro, I shared the fundamentals of delivering outstanding presentations – written and verbal. Using “Action” verbs helps to add impact to your sentences, as does eliminating the words “thing” and “stuff.” The audience laughed when I acted out, “I have a thing tonight….” A THING? Really? A dinner? A networking event? a date? We KNOW what we are going to do – so why not be specific about it. What the heck is a “THING” anyway?
When delivering PPT presentations, try to use photos instead of text whenever possible. Sure, you have to know your material, but you can cheat by using notes – if you use “presenter’s view.” All details, numbers, charts, etc., can go on handouts. No one is going to remember a lot of numbers! Keep your presentations compelling and entertaining.
What a great experience I had with the women of NAWMBA! I hope to work with these women in the future. Many of the attendees invited me to come to their universities to speak. That’s the greatest compliment ever!
Where, oh where, have my blogs disappeared to? They have taken a back seat the past week as I have been BUSY preparing for two killer presentations at Friday’s (10/30) NAWMBA conference at the Disneyland Hotel in Anaheim.
I’ll be presenting at 12PM on The Art of the Business Lunch and at 2:45PM on How to Speak & Write Like a Pro. Great information for ANYONE in ANY BUSINESS!Andy Ebon, the Wedding Marketing Authority, gave me a copy of Garr Reynold’s book, PRESENTATION ZEN, and walked me thru one of his own PPTs about a year ago. If your PPTs are filled with text and bullet points, then click over to Amazon immediately and order a copy of Garr’s book. BANISH BULLET POINTS 4Ever!
Discover the secrets of a Business Lunch done right!
And – if you are in the LA/Orange County area, please stop by the Disneyland Hotel tomorrow to see my presentations. They will TRANSFORM the way you build business relationships, you will discover what can be accomplished with a GREAT CLIENT LUNCH -and how it differs from the old “Power Lunch” of the ’60′s and ’70′s, AND you’ll discover how this motivational speaker walks the talk! Hope to see you there!
Andy Ebon may be the Wedding Marketing Authority, but he knows more about blogging and internet marketing for ANY business than average internet marketing guy. I know – because he just completed the new www.RobinJay.com site you’re looking at. Beautiful, isn’t it?
Andy Ebon
If you came here by way of Andy’s site, send me a comment or an e-mail and I’ll send you a FREE e-book you’re sure to love! Andy has taught me nearly everything I know about blogging; now, I just need to find the time to DO IT! (I often feel as if I’m fighting a NIKE ad; I KNOW I should JUST DO IT -followed by a SWOOSH! – but sometimes finding the time to dash off a blog can be challenging…. as any blogger will tell you!)
Andy may know a lot about blogging and internet marketing, but I know a lot about building business relationships – RELATIONSHIP MARKETING! Yet, how Andy and I became friends is a lesson in itself.
We were at a local National Speakers Association event. Andy approached me during the morning break and asked if I would sit next to him at lunch. I have to confess, I have NEVER had anyone do that before (well, at least not for purely professional reasons, that is!) I asked him if there was anything in particular he needed to discuss, to which he replied, “I just want to get to know you better.” I was so impressed that OF COURSE I sat next to him!
A week or two later, Andy was speaking on blogging at the Las Vegas Convention Services Association meeting. I attended with some friends and associates and was delighted when he accessed my blog to use as a demonstration. Thankfully, while I wasn’t as savvy a blogger as I am now – thanks to Andy’s help – I was managing SOMEWHAT to hold my own with my blog. In other words, it wasn’t exactly an embarrassing moment.
Then, Andy did what he does best. He recommended what I SHOULD be doing to improve my blog. We met later and he gave me my first lesson in blogging and the rest – as they say – is HISTORY!
Today, I have Andy’s headshot featured in my PowerPoint on BUILDING RELATIONSHIPS and share this anecdote. I encourage my audience members to invite networking event guests to join them at their table; it’s a great way to get to know someone.
If you have an opportunity to attend one of Andy’s presentations, GO! I watched him get a STANDING OVATION from 850 Wedding Industry Experts last month at the Wedding Merchants Business Association event in Las Vegas. Go see what all the fuss is about. Thanks again for the VERY cool website, Andy.
Welcome to my newly redesigned website. As a Business Relationship Expert, of COURSE I had it designed with you in mind. Everything you need is right here, all in one place.
As the industry gets away from tapes, discs, and media kits…and moves into digital-direct information, it’s my pleasure to offer you the latest information on everything – from my speaking presentation topics to demo videos and downloadable PDFs with all the details you might need – all in one place. Just click on the drop-down menu for SPEAKER and you’ll see a button for MEETING PLANNERS & SPEAKERS BUREAUS. You’ll see everything you need right there!
Please subscribe to my blog so that you’ll have the very latest updates as well as tips for building the best business relationships ever! Increase your business this year. I am a Business Relationship Speaker with exciting new content and I look forward to working with you soon.